Public MySQL Account Maintenance
Use this site to get an account on the OIT public MySQL database server. Anyone with a valid NetID can request use of this service. Once you have an account, you will be able to create one or more databases using this site. That is about all you can do from this web site. For additional management of your database, you should use any of the free open-source tools (e.g., MySQL Workbench , the MySQL command-line tool for unix, or the phpMyAdmin web site).
In order to use this site, you must login
with your UT NetID and password. Please read the disclaimer
at the bottom of the page before proceeding.
Database Server Information
Default Charset: latin1
Software: MySQL 5.5.60-log
Note about passwords
The password encryption algorithm used by MySQL changed with v4.1. Many older clients cannot decrypt passwords using the new algorithm. If you are having problems logging in with your MySQL credentials, you know your password is correct, and you aren't using an fairly new client, you might want to consider logging back in to this site and resetting your password using the old algorithm.
Note on using PhpMyAdmin
The phpmyadmin.utk.edu web site runs with no special privileges. If you want to use phpMyAdmin to help manage your MySQL databases, you must grant the phpMyAdmin web host (currently IP address 220.127.116.11) access to your user accounts and databases.
Note about WordPress
Beginning April 2, 2018, OIT scans web sites and automatically removes WordPress plug-ins that have been determined to negatively impact the performance, security and/or reliability of the web server. The complete list of plug-ins that currently fall in this category can be found at help.utk.edu/kb/entry/2755.
OIT provides a MySQL database service for customers who need a MySQL database. OIT performs normal hardware and operating system administration on those servers, including backups and account management. For assistance using MySQL, please submit a ticket via the OIT Helpdesk. Depending on the nature of the assistance needed OIT's Service Level Manager may contact you to discuss your needs.
If you find that the public-service MySQL offering does not meet your needs for enterprise use, please contact the OIT Helpdesk to setup a conversation with the OIT Associate CIO. The ACIO can discuss supported full-service alternatives to this public timeshare offering.
Please Note: The service may not be used to store sensitive data (e.g., HIPAA, FERPA, PCI, etc.), nor shall it be used to store data needed by high profile applications.